Frequently Asked Questions
We offer two delivery options: Cash on Delivery (3-5 business days, FREE) and Fast Delivery (+500 PKR, 1-2 business days). Orders are typically processed within 24 hours.
Returns Policy
We accept returns and exchanges within 7 days of delivery on unused items in their original packaging with tags intact. To begin a return, email Fatimaidrees.fi@gmail.com or message us on WhatsApp at 03352128654 with your order number. Refunds are processed once the item passes inspection.
Privacy Policy
We collect only the details required to fulfil your order — name, phone number, address and email. Your information is never sold or shared with third parties beyond our delivery partners. Order communication is sent to Fatimaidrees.fi@gmail.com and via WhatsApp on 03352128654.